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    Viba Returns Policy for barn door hardware and barn doors.

    Doors

    As all our doors are built at the time of your order and to your requirements, doors are non-refundable.

    Door orders can be cancelled within 2 days of order, after which the full price of the door is non-refundable.

    Every door we build is assembled and inspected before shipping. The door is then disassembled for more cost effective shipping

    Any shipping damage or missing components must be reported within 2 business days. Please include pictures of any damage. Replacement or repair is at the discretion of Viba Hardware.

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    Hardware

    Any custom cut hardware, hardware that has been installed, or hardware that has been modified or tampered with is non-refundable.

    Any shipping damage or missing components must be reported within 2 business days. Please include pictures of any damage

    Any barn door hardware returns must be made within 30 days. There is a 20% restocking fee. You will be responsible for ensuring the hardware is packed suitably for shipping. Contact Viba Hardware for a RGA before returning. Products without an RGA will not be accepted. We will process a refund, minus shipping and return shipping charges, within 10 business days.